This system log serves as a documented public warning. Do not purchase goods from this company. Read the evidence below.
System log of how this business operates, based entirely on a personal transaction:
Order placed for chocolate on their website. Payment was processed and funds were immediately extracted from the account.
The product was never shipped. Zero fulfillment. No valid tracking updates were ever provided to the customer.
Contact number unreachable. Emails ignored. When a refund was demanded via their official Instagram page, the user was blocked.
If this company has defrauded you, strike back using official channels immediately.
Contact your bank (e.g., Fino Payments Bank or your credit card provider) immediately. Instruct the fraud department to file a Chargeback for "Goods Not Received." Provide the exact date you paid.
Register an official case against ditchtheguilt.fit with the Government of India's National Consumer Helpline (NCH):
My name is Abir. If you have also lost money to this scam and want to coordinate filing a mass consumer complaint, reach out to me directly. Let's hold them accountable.